Rebuilt from the ground up using real-world shift data, tracking over 100 signals — from on-time arrivals to ratings and repeat work.
The Croux Trust Score
More Detailed and Balanced Accuracy
Deeper data measures long-term consistency. Your score adjusts based on reliability over time, and tardiness carries more weight.
Dynamic, Faster Updates
Your score now refreshes daily, so every good shift counts fast.
Percentile Ranking
You'll see where you stand, like "Top 10% of Croux Talent," and how you're trending (Improving, Consistent, or Declining).
More Transparency
We've expanded the scoring range, so your number may shift down initially. That's not a worse score — it's a wider, fairer scale.
How to Boost Your Score
Every shift is a new chance to improve. The system rewards consistency; steady effort beats one-off hero moments. Your Action Plan: 1. Accept shifts you can commit to: don't overbook yourself. 2. Show up on time and in uniform: and follow all of the guidelines. 3. Be professional and proactive: follow instructions, communicate early, and give your best effort. 4. Build repeat relationships: businesses that Favorite or rehire you increase your visibility. 5. Keep going: steady, reliable performance is what boosts your score the fastest. Habits of Top Talent: — Show up on time, every time — Are prepared and professional and in uniform — Finish every shift they start — Avoid late cancellations and no-shows — Communicate early if something changes — Earn positive ratings and repeat work Talent in the "Good" tier or higher receive significantly more shift invitations from businesses. Upgrading your Trust Score from Fair to Good is very achievable; it just takes consistent, solid performance over a handful of shifts. Make the most of every opportunity!
Have questions? We're here to help!
Frequently Asked Questions
How often does my score update?
Your score refreshes daily, usually overnight, so every great shift counts fast.
What does 'Fair' actually mean?
"Fair" means you're performing right at the community average. Think of it as the starting line. Most talent start in "Fair" and move up as they stack consistent shifts and positive ratings.
How can I improve my score quickly?
The fastest path is: 1. Pick up shifts you can commit to. 2. Show up on time and in uniform. 3. Finish every shift you start. 4. Do your best work every time. 5. Avoid late cancellations and no-shows. A few great, consistent shifts will make a noticeable difference within a few weeks.
Does this mean I'll get fewer shifts?
You'll still see shifts available. The Trust Score helps match the right people to the right opportunities faster. Consistent, reliable work moves you up quickly, and higher tiers often get first access to the best shifts. Keep showing up on time and doing your best work; you'll see your score rise within a few weeks.
Why did my score go down?
Most talent saw their number adjust a bit. The upgraded Trust Score has higher accuracy and takes into account more data like tardiness and longer patterns. It also uses a wider, fairer scale and looks at long-term consistency. "Fair" means you're right where most of the community is, and steady, on-time work will move it back up fast. If you've been showing up on time and finishing shifts, you're doing the right things. Keep that up and you'll see your score rise within a few weeks.