August 2026
Croux Banquet Labor Index
Hospitality staffing-firm and agency revenue is about $11B globally and about $4B in North America (Credence Research, 2024; US specialist firms roughly $3.6 to $4.0B). Banquet labor is the swing cost inside hotel (NAICS 721) and country and private club (NAICS 713910) operations when group calendars spike.
Hotel and club operators already on Croux
~$11B
Global firm revenue
~$4B
North America revenue
96%
Croux show-up rate
4 hrs
Average fill time
Market context: jobs, wages, and staffing revenue
This first edition places banquet labor inside hotel and club payrolls, using public jobs, wage, and staffing-revenue data.
QCEW 2024, United States. NAICS 72 employed 14.1 million people and paid $420.5B in wages. Hotels (NAICS 721) employed 1.91 million people and paid $82.9B. Golf courses and country clubs (NAICS 713910) employed 433,000 people and paid $15.6B.
Club labor in eight states. Florida, Georgia, Arizona, Tennessee, Alabama, Louisiana, Mississippi, and South Carolina together hold about 111,000 club jobs and $4.27B in club wages, 27.5% of US club wages.
Staffing-firm revenue. Hospitality staffing-firm and agency revenue is about $11B globally and about $4B in North America (Credence Research, 2024; US specialist firms roughly $3.6 to $4.0B). Larger figures you may see quoted, such as $166B, $532B, or FMI's $1.2T, measure hospitality payroll, not spending on staffing firms.
Why banquet labor is the swing cost
Hotels with banquet or event space and country and private clubs feel it first. Citywide weeks and member-event calendars create the Saturday spike: group rooms on the books, banquet turns that jump, and housekeeping waves the core roster cannot cover.
Hotels with banquet space and country and private clubs, where group and member calendars set the labor plan.
Where banquet labor swings hardest
Hotels with banquet space
Hotels with banquet or event space, where group rooms, banquet turns, and housekeeping waves outrun the core roster.
Country and private clubs
Member events and clubhouse F&B create the same Saturday spike as a citywide week. Banquet labor is the swing cost.
Roles Croux staffs
Banquet and F&B, housekeeping, and general labor. Businesses can rate each worker, and you see who is coming before they clock in.
Published hotel and club results
Renaissance Montgomery ran 657 shifts at 94% fill, 2% no-shows, and 92% repeat. PCH Hotels & Resorts ran 1,326 shifts across five hotels at 90% fill, 3% no-shows, and 90% repeat, with 491 workers. The Club in Birmingham holds a 97% fill rate across nearly 8,900 completed assignments. Greystone Golf & Country Club holds 92% fill and 84% repeat over 1,588 shifts. Bruno Hospitality ran 1,721 assignments, with fill rising from 81% in 2023 to 96% year-to-date 2026. Nationally, Croux publishes a 96% show-up rate, a 4-hour average fill, 47,000+ workers, and $5M+ paid to talent (PR Newswire, 18 Jun 2026).
Methodology and how to cite
This August 2026 edition combines third-party market size, public jobs and wage data, and published Croux hotel and club results. It does not include a numeric index score, a weekly unfilled-cover series, or city-level banquet figures.
How to cite. Croux Banquet Labor Index (August 2026), https://croux.co/banquet-labor-index.
Reliability figures. Croux's measured fill and show-up rates are in the State of Hospitality Staffing Reliability study (September 2026).
Sources used in this edition.
- Credence Research, 2024: hospitality staffing-firm and agency revenue of about $11B global and about $4B North America; US specialist firms roughly $3.6 to $4.0B
- BLS QCEW 2024: US NAICS 72, 721, and 713910 jobs and wages; eight-state club subset as stated above
- Published Croux hotel and club case studies linked on this page
- PR Newswire, 18 Jun 2026: 96% show-up, 4-hour average fill, 47,000+ workers, $5M+ paid to talent
Questions about the Index
What is the Croux Banquet Labor Index?
The first edition, published August 2026, is a market brief on banquet labor in hotels (NAICS 721) and country and private clubs (NAICS 713910), where group calendars drive the swing in labor cost. It sizes hospitality staffing-firm and agency revenue at about $11B globally and about $4B in North America (Credence Research, 2024).
How should I cite this Index?
Cite it as: Croux Banquet Labor Index (August 2026), https://croux.co/banquet-labor-index.
What does this edition measure?
Staffing-firm market size from Credence Research, BLS QCEW jobs and wages for hotels and clubs, and published Croux hotel and club operating results.
Why focus on hotels and clubs?
Group calendars and member events create the Saturday spike in banquet labor at hotels (NAICS 721) and golf courses and country clubs (NAICS 713910).
Who does Croux staff?
Hotels with banquet or event space and country and private clubs, for banquet and F&B, housekeeping, and general labor shifts.
Are named hotels and clubs Croux customers?
Only properties with a published Croux case study on this page are Croux accounts. Brand families such as Marriott, Renaissance, Autograph, and Hyatt describe the operator profile. Named properties on city pages are market examples unless a case study says otherwise.
Where do the $11B and $4B figures come from?
Credence Research, 2024. They measure hospitality staffing-firm and agency revenue: about $11B globally and about $4B in North America. US specialist firms sit at roughly $3.6 to $4.0B. Those figures are staffing-firm revenue, not hotel or club payroll.
Cover the dates you already sold.
Hotel and club calendars are group rooms, banquet turns, and member events already on the books. Post those shifts on Croux and see who is coming before they clock in.
Confirm coverage for the dates you sold.
Spend twenty minutes with our team. We walk through your banquet labor calendar and the platform. There is no long-term contract.